Continental United States

Orders for products that are in stock normally ship within 1-7 business days. 

International Orders

Orders for products that are in stock normally ship within 1-7 business days. International orders are shipped via the United States Postal Service (USPS) and then handed off to your local post office to make the final delivery. Oftentimes, the USPS cannot update tracking information once it has left the United States. Orders can take 4-6 weeks to deliver and the actual delivery date will vary depending on customs clearance for the respective country. NOTE: Customs duties may apply depending on the respective country's import policies.

Additional Fees for International Orders

Customs duties and/or taxes may apply, depending on the respective country's import policies.

Return Policy

Returns

No refunds on music. 

For concert tickets, unless the concert is postponed, all tickets sales are final. Refunds will ONLY be issued in the event the concert is postponed due to weather or unforeseen circumstances. Should the event be postponed, tickets will be valid for the rescheduled date, and refunds will be issued upon request.

Exchanges: 
If the item received is defective in any way, simply email us a picture of the item (and the defect) within 14 days of purchase to the email address shown below and we will arrange to have a replacement sent to you.

customerservice@jlynandthegrooverevival.com

Depending on where you live, the time it may take for your exchanged product to reach you will vary.